Privacy Policy

Last updated: January 2025

LantavaFix Physiotherapy Clinic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data.

1. Information We Collect

We may collect: full name, email, phone, date of birth, medical history, booking details, insurance info, website usage data, and photos/videos during treatment (with consent).

2. How We Use Your Information

We use your data for: providing treatment, managing appointments, communication, payments, improving our services, legal compliance, and marketing (with consent).

3. Data Protection (PDPA)

We comply with Thailand's Personal Data Protection Act (PDPA). We process data only with lawful basis.

4. Data Sharing

We do not sell your data. We may share with healthcare specialists, insurers, service providers, and legal authorities when required.

5. Data Security

We implement encrypted storage, access controls, and regular security assessments.

6. Data Retention

We retain data as necessary or as required by Thai law (minimum 5 years for medical records).

7. Your Rights

Under PDPA: access, correction, deletion, withdraw consent, data portability, object to processing. Contact: info@lantavafix.com

8. Contact Us

LantavaFix Physiotherapy Clinic 482/6 Saladan, Ko Lanta, Krabi 81150 Email: info@lantavafix.com Phone: +66 98 094 6349