Terms of Service
Last updated: January 2025
Welcome to LantavaFix Physiotherapy Clinic. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. Services
LantavaFix provides physiotherapy, sport rehabilitation, chronic pain management, and related healthcare services. Our services are provided by licensed physiotherapists. All treatments are subject to professional assessment and may vary based on individual conditions.
2. Appointments & Cancellations
Appointments can be booked through our website, phone, or messaging platforms. We request at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. We reserve the right to cancel or reschedule appointments when necessary.
3. Medical Disclaimer
Information provided on our website is for general informational purposes only and does not constitute medical advice. Our physiotherapy services complement but do not replace consultations with physicians or specialists. You should consult appropriate healthcare providers for diagnosis and treatment of medical conditions.
4. Patient Responsibilities
As a patient, you are responsible for:
• Providing accurate and complete medical history
• Informing us of any changes in your health condition
• Following treatment plans and recommendations
• Arriving on time for scheduled appointments
• Making timely payments for services received
5. Payment Terms
Payment is due at the time of service unless otherwise arranged. We accept cash, credit/debit cards (Visa, Mastercard), and Alipay. Insurance claims can be processed with valid documentation. Prices may change without prior notice.
6. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of LantavaFix and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
7. Limitation of Liability
LantavaFix strives to provide the highest quality care. However, we do not guarantee specific treatment outcomes. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Continued use of our services after changes constitutes acceptance of the updated terms.
9. Governing Law
These Terms of Service are governed by the laws of the Kingdom of Thailand. Any disputes shall be subject to the jurisdiction of Thai courts.
10. Contact
For questions about these Terms of Service:
LantavaFix Physiotherapy Clinic
482/6 Saladan, Ko Lanta, Krabi 81150
Email: info@lantavafix.com
Phone: +66 98 094 6349